/ get-clients
See Who Viewed Your Gig Profile, and Which Listings They Opened
Silence after you post a listing tells you nothing. Nobody saw it, or plenty of people saw it and moved on, and those two need opposite fixes. Gig's Performance screen tells you which one you're dealing with.
The short answer: on Gig, open Profile and tap Performance. It shows how many people viewed your profile, opened one of your listings, opened your shared link, and started a chat with you. Pick Today, 7 days, 30 days or All time, and each number is compared with the period before it. Under the chart, Who viewed you lists the signed-in people who looked, newest first, with the listing they opened. Tap a name to see their profile. People who weren't signed in are counted as Guests, without names. Your own visits never count.
Where to find it
It's on the Profile tab, under Programs. The row reads "Performance" with your profile views for the last 30 days underneath, so you can check the number without opening it. Tap it for the full screen: a chart of profile views across the period you picked (by the hour for Today), then a tile for each number, then the list of who looked.
What each number counts
A count is only useful if you know what went into it. These are the rules the screen uses, and each tile opens a sheet with the detail behind it.
| Number | What counts | What doesn't |
|---|---|---|
| Profile views | Someone opening your profile in the app | You, and the same person again within 30 minutes |
| Listing taps | Someone opening one of your listings. The sheet splits them by listing | The same person on the same listing within half an hour |
| Link opens | Opens of your shared profile link, wherever you sent it, split into the whole profile and single listings | The preview a chat app draws when you paste the link |
| New chats | People who messaged you first. The sheet names them and counts the messages you received | Replies from people you messaged first |
| Reviews | Your rating, across every review you've had, and the new ones from the period | Reviews from accounts Gig has removed |
Gig started counting profile views and listing taps in October 2026, and the screen tells you the date your own count begins. All time can't reach further back than that.
Who viewed you
Every signed-in person who opened your profile or a listing in the period shows up with their photo, their name and when they last looked. A row reads "Viewed your profile," or "Looked at" followed by the listing's title, so you can tell the person who read your whole page from the one who went straight to your weekend dog walks. Tap a row to open their profile.
Two kinds of visit stay unnamed or unlisted. People who weren't signed in appear only as a count under Guests. People you've blocked, people who've blocked you, and accounts Gig has removed don't appear at all.
The rule works in both directions. When you're signed in and open someone else's profile, your name and photo show up on their Performance screen. The app's privacy policy (opens in a new tab) says so. It's the same for everyone.
Don't message every viewer
It's tempting to write to everyone on the list. Mostly, don't. A message that opens with "I saw you looked at my profile" tells the person they were watched, and that rarely leads to a booking. Writing to a lot of people at once is also one of the signals that can put your messages in other members' Suspicious folder. Use the list to learn what draws people in, and let the person who looked decide when to write.
The exception is someone you already know: a past client, a neighbor, a friend you sent the link to. If their name is there, a short "Did you have a question?" is ordinary follow-up.
Reading the numbers
- Views, but few listing taps. People find your profile and don't go further. Look at what they see first: the photo, the first lines of your bio, and your listing titles. A title that names one job ("Weekend dog walks in Noe Valley") gets opened more than a title that lists five.
- Listing taps, but no chats. People read the listing and leave. The usual gaps are price, area and what's included. Our pricing guide covers the first.
- Link opens, but no chats. The people you sent your link to looked. That's a warm lead, and the next step is a personal message, not another post.
- Small numbers move a lot. At four views a week, a change of two is noise. Read the trend over 30 days before you rewrite anything.
No views means you have to get found. Views with no messages means the listing isn't making the case. You can't fix it until you know which one it is.
Getting more views
Search brings people to you, but the fastest numbers usually come from people who already know you. The bottom of the Performance screen has a Share your profile button. It copies your profile link, which opens a web page with your services, prices and reviews, and no one needs the app to see it. Every open lands in Link opens. More on that in sharing your Gig profile, and for people you meet in person, QR code business cards do the same job.
Don't see Performance? It's in the current version of Gig on iPhone and Android. If your Profile tab doesn't show it, update the app.
Frequently asked
Can people see that I looked at their Gig profile?
Yes, if you're signed in. When you open someone's profile or one of their listings, your name, photo and the time appear in Who viewed you on their Performance screen. The Gig privacy policy says so, and the same rule applies to everyone, including you.
Does looking at my own profile count as a view?
No. Your own visits are never recorded. And when the same person reopens your profile or the same listing within 30 minutes, it counts once.
Why isn't someone in my Who viewed you list?
People who weren't signed in are counted under Guests, without a name. People you've blocked, or who blocked you, and accounts Gig has removed don't appear either. The list shows the most recent viewers for the period you picked.
What counts as a link open?
Someone opening your shared Gig profile link, wherever you sent it: a text, a group chat, Instagram, a QR code on a business card. The preview a messaging app draws when you paste the link doesn't count.
Where this fits
Performance tells you where people drop off. For getting found in the first place, read how to get your first local clients. If the problem is the listing itself, Gig can now write a first draft from one sentence.